The Remote Expo will bring you free small business resources directly to you at your home, office or any location. You can sign up for the entire expo and experience all the agenda has to offer or feel free to log on and off throughout the expo for sessions that interest you. The day is geared to fit your needs, your location and your business.

Agenda:

10:00AM-10:30AM Opening Program

10:35AM-11:35AM Webinar #1: Delivering Exceptional Customer Service To Drive Sales
Presented by Score Chicago

11:40AM-12:40PM Webinar #2: Financial Guidance for Small Businesses in a Changing World
Presented by Fifth Third Bank and Accion Serving Illinois and Indiana

12:45PM-1:55PM **Lunchtime Chat with Keynote Speaker Sandra Cisneros

2:00PM-2:55PM
Webinar #3: Resources to Help With Your Resiliency
Panel moderated by Kenya Merritt, Chief Small Business Officer

3:00PM-4:00 PM Ask questions to the Chicago Department of Business Affairs and Consumer Protection on licensing, liquor, use of the public way, inspections, labor standards and reopening

**KEYNOTE SPEAKER: SANDRA CISNEROS
Sandra Cisneros is a poet, short story writer, novelist, and essayist whose work explores the lives of the working-class. Her numerous awards include NEA fellowships in both poetry and fiction, the Texas Medal of the Arts, a MacArthur Fellowship, the PEN/Nabokov Award for International Literature and the National Medal of the Arts, awarded to her by President Obama in 2016. Her novel The House on Mango Street has sold over six million copies, has been translated into over twenty languages, and is required reading in elementary, high school, and universities across the nation. Cisneros is a dual citizen of the United States and Mexico and earns her living by her pen.