RCN provides advanced high-speed Internet and phone services to residential customers as well as small, medium and enterprise businesses. By design, RCN’s wholly owned, scalable, 100% fiber network supports continuous product innovation and service enhancement for its customers. RCN’s success stems from its foresight in acquiring, maintaining and growing its expansive fiber-rich network with an unwavering commitment to offering premium telecommunication services with the very best in value, all supported by 100 percent U.S. based customer service.
RCN delivers on its commitment to customers with incredible value, affordability, speed, reliability and outstanding customer support. Coupled with industry leading Internet speeds and partnerships with innovators like TiVo, you have a company that is a solid, reputable, competitive option for residents seeking a better choice for Internet and TV. RCN is a recognized leader—topping the speed and customer service rankings of big industry brands like Netflix, YouTube and PC Magazine, all while maintaining deep community roots and employing more than 1,300 company-wide. Read below to learn more!
Who are you?
RCN Chicago
How long have you been in the neighborhood?
RCN has been in Chicago for more than twenty years but is new to the West Loop. We’re excited to expand our services to more neighbors than ever before!
Why the West Loop?
The West Loop’s dynamic nature is right up our alley. RCN has provided quality service to Chicago residents for years and is excited to deliver internet through a brand-new modern fiber network that embodies the fast-paced spirit of the neighborhood.
What are your top challenges in growing your business?
RCN’s biggest challenge tends to be awareness. While we offer outstanding speeds and customer service, not everyone knows yet! That’s why we are excited to join the WCA and become partners with residents and businesses.
Why did you join the West Central Association?
As a West Central Association member, we are dedicated to going the extra mile for our customers and delivering excellent quality service. We joined the WCA to build lasting and productive relationships in the community and can’t wait to get started!
What makes your business unique?
RCN is unique because our focus is fulfilling the customer needs. We stay nimble and give personal attention to every customer with our local support team.
What gets you up in the morning?
At RCN, we find pride daily in building an outstanding network that is future proof. We are setup to deliver the fastest and most reliable internet speeds today, while remaining scalable for expansion. The rapidly changing and invigorating business environment of the WCA is something we’re proud to grow with.
What’s your favorite part of the West Loop?
We love the ever-growing and changing nature of the West Loop. Our business is focused on providing reliable, fast speeds and outstanding value and think we’re a perfect match for the pioneering spirit of the neighborhood.
Describe your business in 140 characters or less
RCN delivers on its commitment to customers with incredible value, affordability, speed, reliability and outstanding customer support.
Bonus Question: Tell us a fun fact about you or your business!
RCN is the only true fiber option in the West Loop!